Our Culture

At Verbal Ink, there is purpose in everything that we do, from the values and relationships shared in our office to those shared with our clients and partners. We are committed to the continuous improvement of our internal processes so that we not only cultivate learning and growth at every level of our company, but provide services that exceed our clients’ expectations.


“Why We Pay A Fair Wage”

As consumers think more about the true costs of outsourcing labor overseas, and the fair and humane treatment of that labor, our decision to pay a living wage to U.S. based workers rings true. Our goal at Verbal Ink is not to become the “Walmart of transcription companies,” keeping costs low by any means necessary. Instead, we make a modest profit that allows us to run a sustainable business while supporting hundreds of staff.

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“One way we show our gratitude is by helping others.”

With your help, Verbal Ink helps others. One of our core tenets as a company is the idea of giving back – helping others, sharing, and trying to make the world just a little bit better. Sometimes this is as simple as really listening to what a customer needs, or returning transcripts early. Sometimes it’s a larger initiative in supporting different non-profits.

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“We are proud to support others in their pursuit of excellence.”

Each year, Verbal Ink awards a $1500 scholarship to a graduating high school senior or current college freshman. The scholarship is renewable each year for up to four years, provided that the award recipient maintains a 3.0 GPA or equivalent, and completes the minimum number of credit hours required to be a full-time student each academic year.

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