As consumers think more about the true costs of outsourcing labor overseas, and the fair and humane treatment of that labor, our decision to pay a living wage to North American based workers rings true. Our goal at Verbal Ink is not to become the “Walmart of transcription companies,” keeping costs low by any means necessary. Instead, we make a modest profit that allows us to run a sustainable business while supporting hundreds of staff.
Though it may sound like a cliche, we really do want to make the world a better place. Providing wages that allow our staff to be self-sufficient is a small investment that pays big dividends. Our staff can speak to this the best – here are some examples of what a living wage has meant to them: